FAQs / Terms and Conditions
Q. What makes First Edition Design better than other file conversion services?
A. We care about our client’s files and manually format and convert each one for submission. Most services that advertise “free” conversions never even look at a client’s file. They do it all on autopilot. If the file is junk—that’s what gets submitted to the on-line retailer, and in many cases it is rejected for that very reason. We’ve seen all kinds of corrupted files come in to us. We don’t let them out until they are right. Clients who want it done correctly usually end up going through a paid-for service.
Our team of professionals each average 20 years experience, bringing a wealth of knowledge and experience to each client.
Best of all - our prices. We are the most competitive in the industry. We have never lost sight of our objectives and that is to bring the latest technology to our clients at affordable pricing.
Q. Do I keep the rights to my book?
A. Yes. You keep control of your rights and content of your book. We act as an Agent/Publisher, not a Traditional Publisher. Although, for the purpose of submitting and managing your eBook, we retain temporary rights (granted by you when you obtain our services) as an ePublisher which authorizes First Edition Design eBook Publishing to submit your eBook through distribution outlets. As a company, our intent is not to control ownership at any time of your book. You have the right at any time to make changes, control the pricing, and control the distribution. We do not retain any royalties of your eBook. Our services are only for those that hold the rights to their own works. Retaining our services under false pretense of ownership is punishable under federal law. All books that we submit for distribution are done so with digital rights management (DRM). DRM restrictions include limiting copying, printing, and sharing of e-books.
Q. How often are royalties distributed?
Q. Understanding the royalty process.
A.. First Edition Design Publishing is a Master Distributor. Our database of distribution partners has grown to over 10,000. Not all books go to every venue. It depends on the type of book. Most books are distributed to at least 1000 or more venues. Due to our vast distribution territory, it is impossible to track sales in real time. We report to you on a monthly basis the sales that are reported to us from our various distribution partners. We do not count a sale as a sale until we have received payment. All payments are processed within the same month as receipt. You will receive a detailed statement along with payment monthly.
Q. Do I have to reach a certain amount of royalties before I receive payment?
A. No. Whatever your reported royalty is for the month—you are paid, regardless of the amount.
Q. How do I price my eBook?
A. That is your judgment. We can recommend for short stories $2.99 - $4.99, novels $5.99 - $8.99. Pricing below the $2.99 limits where we can distribute. Also please keep in mind, although you are setting the price and we are submitting your suggested retail cost - some distribution venues maintain the right to adjust the suggested retail cost. Google at times discounts the eBooks as much as 25%. Please refer to any of the distribution sites for their terms and conditions.
Q. How long does it take to upload my book to the various distribution points?
A. First Edition Design eBook Publishing normally takes 5 -10 days for your book to go through our process of formatting, converting and checking for errors. After that, it depends on the distribution point. Some sites will have your book available within the hour after being properly formatted and passing their formatting checker. Some sites take a little longer but usually within 2-15 days. As of June 1, 2011, we are letting clients know the process is taking as long as 30 days for some venues to make your eBook live. Apple takes the longest due to their stringent requirements for acceptance. We do not control acceptance of your book into all venues - distribution points have the right to reject any book for any reason. We do make efforts to assure acceptance, however we cannot guarantee any acceptance to any venue.
Q. Does FED hold other certifications?
A. We are licensed Apple developers, Microsoft Solution Providers, SEO Certified and hold a host of other professional certifications and licenses.
Q. How can First Edition Design eBook Publishing guarantee acceptance of my book to Apple and the others sites?
A. We cannot guarantee acceptance of any eBook. However if we do have an issue with any distribution point we would work very closely with them until we correct any issue they may have with your eBook. With that said, we have never had a rejection due to the scrutiny we put each book through. We catch the glitches before it goes out the door.
Q. Do I need an e-ISBN to publish my book on-line? Can I supply you with my own ISBN?
A. Yes - you have to have an ISBN, (but we provide them for you FREE) that is how search engines will find your book and match keywords as well as provide a host of other detailed information. Although most distribution points do not require an ISBN, most of the larger retailers require one. We will assign one to you at no charge. Different media types of products require a different ISBN. Our ISBN's are registered to us and therefore we use all the functionality of the ISBN to help market your eBook to various distribution points.
Q. How will readers know where to find my book?
A. A Google search or any search engine of the book title and authors name will show your books availability. Most people have a favorite eBook retailer; they will find your eBook through the search engines of the retailer. You should also add a link to your eBook sellers on your web site. Publishing the ebook is only the first step. Once we convert and submit, that gives you your product – now you have to market your product.
Q. If First Edition Design ePublishing is submitting my eBook to over 10,000 on-line locations, why don’t they all show up in a Google search?
A. Google searches will readily reveal your eBook’s availability at the locations where most of your readers shop: Amazon, Apple’s iBookstore Barnes & Noble, Google eBookstore, Sony, Diesel and many more on-line retail outlets. Many locations, such as schools, universities, private book clubs, retail stores, organizations, etc., have secure internal databases within their intranet. These are not made available to the public, but can be accessed by registered users who have a login and password to enter their system.
Q. Do I need to format my manuscript for submission to First Edition Design?
A. Yes and No. Most files are very workable. However, there are a couple things you can do which will maintain the integrity of your book.
4. Most of our distribution partners have a proprietary system for formatting. Although we have to give them clean, formatted and converted files (as per dictated industry standards) - they will still run the files through their proprietary system. This means that some formatting that you placed in your book may not stick. Please remember that eBooks are not print books. eBooks are concerned about text, uniform sizing, singular font, proper spacing, etc. The user has the ability to customize their reading experience. It is not for us to force a certain style. Here at First Edition Design Publishing - all of our eBooks have a uniform title page, uniform font and sizing. This is what is required by us from our distribution partners and industry standards in order to provide the end user with the best reading experience. We do understand as an author you have put a lot of hard work into formatting your book, unfortunately the eBook world has standards in order to provide the reader with a format that is uniform.
5. An eBook is one long continuous file, therefore headers, footers and footnotes will be taken out of your book. If you want to keep your footnotes, reformat the information to the back of the book and please remove all number references within the body of the book.
Q. Is there a preferred type of file to submit to FED?
A. Our first choice for your file is a Word Doc. If you do not have a Word Doc, please submit the native file that the manuscript was written in. If we have a problem, we will call you and work with you until we get it right! 75% of all PDF's that we receive work just fine.
Q. Can I have extra lines between paragraphs or chapters?
A. Typically no. Anything more than three line spaces jumps to a new page, which leaves blank pages in-between. We are sure you do not want that. You want your eBook to be pleasing to the reader. We take out all lines in order to provide a continuous flow of text. Some formats like the ePub, we will format as needed to supply chapter breaks and proper spacing as well as seachable and linked TOC.
Q. How come my eBook and print book have a different number of pages?
A. When your files are formatted for eBook, they are formatted and converted in a way that makes the text is continuous, thus removing many spaces. You also have to keep in mind that eReaders come in all different sizes. A typical 300 page book may appear as 2000 pages on an eReader. Most eReaders do not keep track of pages, but measures the eBook by percentage. Example – if someone reads the first 100 pages of a printed book, the eReader will recognize that as 33% read, not 100 pages read.
Q. Why are the page numbers eliminated from my eBook?
A. Again, eBooks are a whole different animal than print books. The e-Reader doesn’t see your file as individual pages, but as one continuous file. That’s why many e-Readers show the percentage of pages read as opposed to page numbers. It’s showing you how far into that file you are.
Q. Can First Edition Design do eBooks with color, graphs, pictures, etc.?
A. Yes and no. If you submit your file with color pictures and the e-reader (which most are) is black and white; the picture will only appear to be black and white to the reader. You also have to keep in mind an e-reader is smaller than a printed book. Therefore viewing any details of a picture will be very difficult for the user.
One other option is to remove the picture and provide a link as to where the picture resides. You can set up an html page with your pictures, upload the page, right click on the picture and copy picture link. Insert the link instead of submitting the picture. The text of the link should be “picture”. The reader will know to tap on the “picture” link to view.
Q. Do I have to pick a format type from the formats listed? Example: HTML, Java, .mobi, ePub, RFT, LFR, PDB and plain text?
A. FED will automatically format your manuscript or finished book from any file type and convert it to the correct format for submission to the various distribution points.
Q. What’s the cost to me?
A. For eBook formatting, submission and distribution to Apple, Amazon, Barnes and Noble, Sony, Kobo, Diesel, Google and over 10000 more eBook worldwide distribution sites there is a one-time fee per title of $149 standard or $199 premium. This includes a free ISBN for all ebook publications and one year auto submissions to distribution points added to our database.
First Edition Design eBook Publishing charges an optional $45.00 annual renewal fee. The annual fee will be charged to you after your first 12 months in order to maintain auto submission and service maintenance of your book. If you opt out of this service, your eBooks will still stay listed and you will still receive royalties. You will not be allowed cover changes, price changes, and auto submission to new distribution points.
Q. Can I combine items to create a custom package?
A. Sure, on orders of three or more items. Send us an e-mail with the items you want and we will provide a custom quote.
Q. What changes can be made without additional charge?
A. We allow price changes (after 60 days), cover changes and any administrative information.
Q. What changes cost additional fees?
A. Any text changes, resubmittal of manuscript, re-conversion of files, etc will incur additional fees. When you submit your book to us, it needs to be complete. We do not offer any changes of text or graphics on submitted work. Please double and triple check your work to avoid additional charges. Any change will incur a new submittal fee of $149.00. We will not make the changes for you - you will have to make the changes and re-submit the order.
Q. What can I do to qualify for a publisher wholesale account?
A. You must submit a minimum of 5 titles on your first order to receive publisher status. No exceptions allowed. If you would like to perform a test submission, please use our regular channels on our web site.
Q. Do I need to have my book available in print before I can create an eBook?
A. No. You can choose to publish your book solely as an eBook. It does need to have cover art to be accepted to most sites. It will have its own e-ISBN designation and enjoy all of the same benefits as any other eBook.
Q. Do you edit or proof read my book with your standard submission service?
A. No. We assume that the file you send us has been edited and corrected. We do not look for, or change, errors in spelling, punctuation or grammar. However, we will remove double spaces between sentences and extra spaces within words. We also remove any tabbing and spacing between paragraphs. One example we see a lot – the word “It’s” is submitted to us with a space between the “t” and the apostrophe. We will remove that space.
Q. What other services does First Edition Design eBook Publishing provide?
A. We offer proofreading, which includes typographical, grammatical, punctuation, fragmented sentences, spelling, and prep formatting for conversion for eBook. We do not edit grammar or your TOC. You will receive your document back in a word doc and PDF. (Must submit documents in their native format) We also offer a formatting and conversion service only – you receive formatted and converted files in PDF, DOC, ePub. For updated costs on these services, please check our web site or call our New York office. 631-369-0063
Q. Will you provide me with my converted files?
A. Unfortunately we do not release our working files. Our primary service is to format and convert the files we receive and submit them to various distribution points in their correct format. Our clients are not buying a tangible item from us, they are buying the service of our submissions. Our internal working documents are useless to anyone other than to us internally. We do offer other services that offer conversion only where the client is paying strictly for a copy of a file in a PDF, DOC or ePub format. Please see our web page under "Packages". If you are only looking for a PDF, give us a call for pricing.
Q. Where is my eBook distributed?
A. Our distribution list has grown and is continuing to grow. We cover all major online retailers, schools, universities, libraries. Our territory is worldwide and we are very active in over 84 countries. As an example - Apple just added 26 new countries as of 10-1-2011. Google just added Italy. Major distribution to the schools and libraries is worldwide in over 100 countries. Estimated potential readership of any of our books is in the billions!
Q. What about cover art?
A. If you do not already have a cover for your book, our team of designers can provide you with a professional cover design. Please see our packages page for pricing. If you already have your cover art or you are planning on designing on your own cover - please make sure your specifications are the following: minimum 150dpi and 580 x750
Q. Do I need to copyright my book?
A. Current law states that your copyright on your written work is implied and protected without registering with the US Copyright Office. We always make sure on the title page we insert "copyright 2012 YOUR NAME". This is sufficient to imply your ownership.
First Edition Design eBook Publishing, Inc.